Delivery Policy

This page explains delivery stages for requests confirmed by our team and the communication standards users can expect.

Order Confirmation

After your request is reviewed and confirmed, we send delivery details to your contact email, including expected processing timelines.

Dispatch timelines depend on stock and courier schedules. We provide updates if expected timing changes.

Delivery availability may vary by region. Any area limitations are communicated before final confirmation.

If delays occur, we provide practical updates and support options through email.

Nothing in this policy limits rights that apply under New Zealand consumer law.